Warranty Information and Customer Authorization

Comprehensive Warranty Coverage at Kansas City AutoSport

At Kansas City AutoSport, we stand behind our workmanship and the quality parts we install in your European vehicle. Our warranty policy reflects our commitment to providing exceptional service to customers throughout Merriam, KS and the greater Kansas City area. When you trust us with your BMW, MINI, Volvo, or Audi repair, you receive comprehensive warranty protection that demonstrates our confidence in our ASE-certified technicians and genuine OEM parts.

New Parts and Labor Warranty Terms

All new original equipment manufacturer parts and labor performed at Kansas City AutoSport come with a robust 2-year or 24,000-mile warranty from the original date of purchase, whichever comes first. This extensive warranty coverage ensures that your European vehicle repair investment is protected well beyond typical industry standards. Our warranty reflects the quality craftsmanship and attention to detail that has made our family-owned shop a trusted name in automotive repair since 1989.

Used Parts Warranty Protection

When cost-effective used parts are the best solution for your vehicle repair needs, Kansas City AutoSport provides a 30-day warranty from the original date of purchase unless otherwise specified. While we don’t provide labor warranty coverage on used parts installations, our experienced technicians ensure proper installation and function testing of all components. This policy allows us to offer budget-friendly repair options while maintaining our commitment to quality service.

Warranty Service Requirements

All warranty work must be performed exclusively by Kansas City AutoSport to maintain coverage validity. This requirement ensures that any warranty repairs receive the same expert attention and genuine parts that characterized your original service. Our facility at 6420 Carter Ave, Merriam, KS 66203 is equipped with state-of-the-art diagnostic equipment specifically designed for European vehicles, allowing our technicians to properly address any warranty-related concerns with precision and efficiency.

Customer Authorization and Vehicle Storage Policy

By authorizing repair work at Kansas City AutoSport, customers grant permission for our technicians to operate and store their vehicle for testing, inspection, repair, and delivery purposes. We understand that you’re entrusting us with valuable property, and we treat every vehicle with the respect and care it deserves. However, customers should understand that Kansas City AutoSport is not responsible for loss or damage to personal equipment or articles left in vehicles due to circumstances beyond our control, including fire, theft, or other unforeseen events.

Parts Retention and Storage Policies

If you wish to retain worn or damaged parts replaced during your service, this request must be made at the time of repair authorization. Our technicians can explain the condition and function of replaced components, helping you understand why replacement was necessary for your vehicle’s safety and performance. Additionally, vehicles remaining on our property more than two days after completion notification will incur a daily storage charge of up to $30.00 unless alternative arrangements are made in writing beforehand.

Non-Transferable Warranty Terms

All warranties provided by Kansas City AutoSport are non-transferable and apply exclusively to the original customer who authorized the repair work. This policy ensures proper documentation and accountability for all warranty claims while maintaining the integrity of our service records. Our team maintains detailed service histories for all customers, allowing us to quickly reference warranty coverage and provide efficient service when you return to our Merriam, KS location.

Contact Information for Warranty Questions

For questions about warranty coverage, service authorization, or to schedule warranty-related repairs, contact Kansas City AutoSport at (913) 677-0707. Our experienced service advisors are available during our business hours Mon – Thu: 7AM – 6PM to address your concerns and schedule appointments. We’re committed to honoring our warranty commitments and ensuring your complete satisfaction with every European vehicle repair we perform.